Legal notice
This website, ferrchicguild.shop, is operated by NICOLA BUßMANN, a retailer of women's clothing based in Germany. This notice identifies the business behind the shop and sets out the provider information German law requires before a distance contract is concluded. It applies to every visitor and to every order placed through the site, and it should be read together with our Terms of service, Refund policy and Privacy policy.
Provider information
- Business name: NICOLA BUßMANN
- Business address: Kuhlertstraße 69, 52525 Heinsberg, Germany
- Email: info@ferrchicguild.shop
- Telephone: +49 2452 96130
- Activity: online retail of women's clothing, knitwear and tailored outerwear
- Service hours: Monday to Friday, 09:00 to 17:00 Central European Time
The business name is the name under which the shop trades and the address above is the business address: it is where letters, complaints, withdrawal notices and returns should be sent. It is not a shop counter, and we do not offer collection in person unless we confirm a time in writing. The domain ferrchicguild.shop is the web address at which the shop is reached and nothing more; it is not the name of the business.
Legal basis of this notice
The provider information above is published to comply with section 5 of the Digitale-Dienste-Gesetz (DDG), the German Digital Services Act, in force since 14 May 2024, which replaced section 5 of the Telemediengesetz (TMG), and with the information duties for distance contracts in section 312d of the German Civil Code (Bürgerliches Gesetzbuch, BGB) read together with Article 246a of the Introductory Act to the Civil Code (EGBGB). The same details appear in every order confirmation, so you never have to rely on this page alone to know who you are buying from.
Section 18 DDG and editorial content
Section 18 DDG, read with section 18(2) of the Medienstaatsvertrag (MStV), requires providers of journalistic and editorial digital services to name the person responsible for the content they publish. This shop is a product catalogue: its pages describe garments, sizes, fabrics and delivery, and it carries no reporting, comment or editorial programming. No separate content responsibility is therefore appointed, and the provider details above identify the business in full. If editorial pages are added later, this notice will be extended before they are published.
What the shop offers
The catalogue is a single collection of women's clothing sold under the business name, in the sizes, colours and materials described on each product page. Photographs are taken of the production sample, and the measurements given are taken flat on that sample with the points of measurement named. Every garment is checked and measured again before it is packed. Screen settings differ and a fabric can look different in daylight, so a colour may not be identical to the photograph; where a difference is material we say so on the product page. Accessories, shoes and other pieces used in a styled photograph are not included in an order unless the product page lists them.
Prices, tax and delivery
Prices are shown in the currency displayed at checkout and include German value added tax at the statutory rate of 19% where it applies. Shipping is calculated at checkout and shown before you pay, and no handling charge is added afterwards. A contract is concluded when we send the order confirmation email, not when the order is placed, and our Terms of service set out the order process in full. Nothing on this page is an offer capable of acceptance by a click: the product presentation invites you to order, and your order is the offer.
Use of this site
Access is open and needs no registration. By using the site you agree to use it lawfully, not to interfere with its operation, not to attempt to reach areas that are not public, and not to copy its content for commercial use without our written consent. We may change, suspend or withdraw any part of the site, including products, prices and these notices, but a change never affects an order we have already confirmed. We keep the shop available as continuously as we can, although maintenance, carrier outages and events outside our control can interrupt it for a time.
Intellectual property
The text, photographs, graphics, page layout, size charts and trade marks on this site belong to NICOLA BUßMANN or are used with permission. Reproduction, distribution, public communication or adaptation of any part of them is not permitted without prior written consent, except for personal, non-commercial viewing and for quotations that copyright law allows. Product photographs may not be used on another retailer's site, in an online marketplace listing or in advertising material.
Liability
We prepare product information with care and keep the site as accurate as we can, but we do not warrant that every page is free of typographical error or available at every moment. Where an error is obvious and material we may correct it; if an order has already been confirmed we contact you before changing anything, and if the corrected position cannot be performed we cancel the order and refund it in full. Nothing in this notice excludes or limits liability for intent, for gross negligence, for injury to life, body or health, for the assumption of a guarantee, for fraudulently concealed defects or under the Produkthaftungsgesetz, and nothing in it affects your statutory rights as a consumer. Section 823 BGB governs liability in tort and applies alongside this notice.
Consumer dispute resolution
Under the Verbraucherstreitbeilegungsgesetz (VSBG) we are not obliged to take part in dispute resolution proceedings before a consumer arbitration board, and we do not commit to doing so. If a dispute cannot be settled with us directly, a consumer may apply to the general consumer arbitration board, the Universalschlichtungsstelle des Bundes at the Zentrum für Verbraucherschutz und Schlichtung in Kehl, Germany, which decides whether it has jurisdiction. The European Commission's online dispute resolution platform, operated under Regulation (EU) No 524/2013, ceased operation on 20 July 2025 and can no longer be used; please write to us at info@ferrchicguild.shop instead, and we answer within one to two business days.
Applicable law
This notice and the use of the site are governed by the law of the Federal Republic of Germany. The mandatory consumer-protection rules of the country in which a consumer has their habitual residence remain unaffected, and a consumer may bring proceedings in the courts of that country where the law allows it. Otherwise the courts at our place of business have jurisdiction.
Changes and contact
We may update this notice to reflect a change in the law or in the way the shop operates; The version published here when you place an order is the one that applies to that order. Questions about this notice, requests for the information in another format and legal correspondence should go to info@ferrchicguild.shop, by telephone on +49 2452 96130, or by post to Kuhlertstraße 69, 52525 Heinsberg, Germany.